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L1. Develop the strategic direction of the aviation department through the development of appropriate vision, mission, and/or values statements.
L1a. Identify general components of vision, mission and/or values statements (Audio)
L1. Develop the strategic direction of the aviation department through the development of appropriate vision, mission, and/or values statements
L1b. Recognize the elements of the company vision, mission and/or values statements (Audio)
L1. Develop the strategic direction of the aviation department through the development of appropriate vision, mission, and/or values statements.
L1c. Develop strategies for writing, aligning and revising department vision, mission and/or values statements (Audio)
L1. Develop the strategic direction of the aviation department through the development of appropriate vision, mission, and/or values statements.
L1d. Integrate aviation department business plan and mission statement to coincide with the overall company vision, mission and/or values statements (Audio)
L1. Develop the strategic direction of the aviation department through the development of appropriate vision, mission, and/or values statements.
L1e. Identify techniques to communicate aviation department vision, mission and/or values statements that are understood by internal and external stakeholders (Audio)
L1. Develop the strategic direction of the aviation department through the development of appropriate vision, mission, and/or values statements.
L1f. Develop a plan to implement the vision, mission and/or values statements (Audio)
L1. Develop the strategic direction of the aviation department through the development of appropriate vision, mission, and/or values statements.
L1g. Review and revise the vision, mission and/or values statement to meet the changing needs of the business (Audio)
L2. Develop and implement aviation department goals that align with the department’s vision, mission and/or values.
L2a. Identify components of the goal setting process and strategies for writing goals (Audio)
L2. Develop and implement aviation department goals that align with the department’s vision, mission and/or values.
L2b. Develop and document the aviation department goals (Audio)
L2. Develop and implement aviation department goals that align with the department’s vision, mission and/or values.
L2c. Measure and interpret results against established criteria (Audio)
L3. Exercise effective leadership to achieve aviation department goals and company objectives.
L3a. Recognize characteristics of an effective leader (Audio)
L3. Exercise effective leadership to achieve aviation department goals and company objectives.
L3b. Recognize and apply multiple motivational theories and techniques (Audio)
L3. Exercise effective leadership to achieve aviation department goals and company objectives.
L3c. Recognize and apply multiple mentoring strategies (Audio)
L3. Exercise effective leadership to achieve aviation department goals and company objectives.
L3d. Utilize sources of expertise within the department, company and industry (Audio)
L3. Exercise effective leadership to achieve aviation department goals and company objectives.
L3e. Assemble effective teams and recognize group dynamics (Audio)
L3. Exercise effective leadership to achieve aviation department goals and company objectives.
L3f. Integrate diversity principles to maximize individual and group potential (Audio)
L3. Exercise effective leadership to achieve aviation department goals and company objectives.
L3g. Employ current principles to maximize performance (Audio)
L3. Exercise effective leadership to achieve aviation department goals and company objectives.
L3h. Practice ethical, moral and legal behavior, both internally and externally to the company (Audio)
L3. Exercise effective leadership to achieve aviation department goals and company objectives.
L3i. Practice effective communication techniques (Audio)
L4. Enhance personal and professional knowledge.
L4a. Employ strategies to increase professional expertise in the aviation department (Audio)
L4. Enhance personal and professional knowledge.
L4b. Promote lifelong learning concepts to improve expertise (Audio)
L4. Enhance personal and professional knowledge.
L4c. Recognize individual employee needs (Audio)
L4. Enhance personal and professional knowledge.
L4d. Develop personal growth plan (Audio)
L5. Prepare for and lead the aviation department through changing circumstances.
L5a. Recognize changes in the business climate and company business plan (Audio)
L5. Prepare for and lead the aviation department through changing circumstances.
L5b. Identify sources of information concerning evolving technologies, regulatory issues and best practices (Audio)
L5. Prepare for and lead the aviation department through changing circumstances.
L5c. Identify strategies to advocate for change to evolve the aviation department (Audio)
L5. Prepare for and lead the aviation department through changing circumstances.
L5d. Formulate plans to manage the aviation department through a business crisis (Audio)
L5. Prepare for and lead the aviation department through changing circumstances.
L5e. Manage a network of support contacts inside the company and industry (Audio)
HR1. Determine the level of staffing needed for the aviation department.
HR1a. Identify optimum staffing levels for mission and/or fleet changes (Audio)
HR1. Determine the level of staffing needed for the aviation department.
HR1b. Identify methods, resources and qualification requirements to assess workload activity (Audio)
HR1. Determine the level of staffing needed for the aviation department.
HR1c. Identify role and responsibilities for position (Audio)
HR1. Determine the level of staffing needed for the aviation department.
HR1d. Evaluate use of direct employees and independent contractors (Audio)
HR1. Determine the level of staffing needed for the aviation department.
HR1e. Utilize effective succession planning strategies (Audio)
HR2. Determine and assess job-related and professional development training for all personnel.
HR2a. Identify regulatory requirements (Audio)
HR2. Determine and assess job-related and professional development training for all personnel.
HR2b. Recognize company requirements (Audio)
HR2. Determine and assess job-related and professional development training for all personnel.
HR2c. Determine additional training and professional development needs (Audio)
HR2. Determine and assess job-related and professional development training for all personnel.
HR2d. Select training programs/methods to meet and maintain requirements (Audio)
HR2. Determine and assess job-related and professional development training for all personnel.
HR2e. Evaluate effectiveness of training (Audio)
HR2. Determine and assess job-related and professional development training for all personnel.
HR2f. Define training record retention and tracking requirements (Audio)
HR3. Fill positions identified during staffing analysis.
HR3a. Determine recruitment strategies (Audio)
HR3. Fill positions identified during staffing analysis.
HR3b. Develop screening criteria (Audio)
HR3. Fill positions identified during staffing analysis.
HR3c. Recognize interview and selection techniques, processes and restrictions (Audio)
HR3. Fill positions identified during staffing analysis.
HR3d. Identify key elements of new employee orientation program (Audio)
HR3. Fill positions identified during staffing analysis.
HR3e. Utilize company resources (Audio)
HR4. Develop and conduct effective employee performance reviews.
HR4a. Recognize appropriate performance indicators based on job description, company goals and other applicable criteria (Audio)
HR4. Develop and conduct effective employee performance reviews.
HR4b. Compare employee achievement results to defined performance indicators (Audio)
HR4. Develop and conduct effective employee performance reviews.
HR4c. Employ techniques and guidelines to conduct employee performance review (Audio)
HR4. Develop and conduct effective employee performance reviews.
HR4d. Develop and implement follow-up plan and monitor progress (Audio)
HR4. Develop and conduct effective employee performance reviews.
HR4e. Identify strategies for coaching and mentoring employees (Audio)
HR5. Evaluate compensation levels in the aviation department using accepted tools to attract and retain employees.
HR5a. Identify and evaluate key elements of compensation norms in the industry (Audio)
HR5. Evaluate compensation levels in the aviation department using accepted tools to attract and retain employees.
HR5b. Identify company policy on compensation and budgets (Audio)
HR5. Evaluate compensation levels in the aviation department using accepted tools to attract and retain employees.
HR5c. Recognize applicable federal, state and local compensation regulations (Audio)
HR5. Evaluate compensation levels in the aviation department using accepted tools to attract and retain employees.
HR5d. Recognize the importance of using industry benchmarks when selecting compensation elements (Audio)
HR5. Evaluate compensation levels in the aviation department using accepted tools to attract and retain employees.
HR5e. Determine compensation elements (Audio)
HR6. Respond to employee performance by rewarding or disciplining.
HR6a. Recognize the need to promote equity among team members in appraising employee performance (Audio)
HR6. Respond to employee performance by rewarding or disciplining.
HR6b. Identify performance level guidelines (Audio)
HR6. Respond to employee performance by rewarding or disciplining.
HR6c. Utilize parameters of company's employee reward programs and disciplinary procedures (Audio)
HR6. Respond to employee performance by rewarding or disciplining.
HR6d. Identify and communicate performance expectations and outcomes/results to employees (Audio)
HR6. Respond to employee performance by rewarding or disciplining.
HR6e. Employ effective performance feedback communication to promote employee development (Audio)
HR7. Identify HR regulatory requirements and company policies.
HR7a. Recognize applicable federal, state and local regulations, policies and guidelines (Audio)
HR7. Identify HR regulatory requirements and company policies.
HR7b. Recognize signs and symptoms of substance abuse and remediation techniques (Audio)
HR7. Identify HR regulatory requirements and company policies.
HR7c. Recognize symptoms of and response to discrimination, harassment, and violence in the workplace (Audio)
HR7. Identify HR regulatory requirements and company policies.
HR7d. Develop equitable practices regarding time off for all employees (Audio)
HR8. Recognize and employ Human Factors (HF) policies and procedures to support effective human performance in the workplace.
HR8a. Identify the effect of ergonomic design in the work environment (Audio)
HR8. Recognize and employ Human Factors (HF) policies and procedures to support effective human performance in the workplace.
HR8b. Recognize signs and causes of degraded human performance (Audio)
HR8. Recognize and employ Human Factors (HF) policies and procedures to support effective human performance in the workplace.
HR8c. Identify mitigation strategies and countermeasures for degraded human performance (Audio)
HR8. Recognize and employ Human Factors (HF) policies and procedures to support effective human performance in the workplace.
HR8d. Recognize signs and causes of fatigue and apply fatigue management countermeasures (Audio)
HR8. Recognize and employ Human Factors (HF) policies and procedures to support effective human performance in the workplace.
HR8e. Identify performance and communication issues related to diversity in the workplace (Audio)
BM1. Communicate strategic value of business aviation.
BM1a. Identify unique capabilities of business aviation to achieve company goals (Audio)
BM1. Communicate strategic value of business aviation.
BM1b. Identify the characteristics and needs of the internal and external stakeholders (Audio)
BM1. Communicate strategic value of business aviation.
BM1c. Apply various communication techniques and tools to convey message of value to a broad audience (Audio)
BM1. Communicate strategic value of business aviation.
BM1d. Methods to promote discussion regarding key issues (Audio)
BM2. Implement the appropriate aircraft ownership, tax considerations and operational structure.
BM2a. Recognize applicable Civil Aviation Authority (CAA) requirements and issues (Audio)
BM2. Implement the appropriate aircraft ownership, tax considerations and operational structure.
BM2b. Recognize applicable international and federal tax implications (Audio)
BM2. Implement the appropriate aircraft ownership, tax considerations and operational structure.
BM2c. Recognize applicable state and local tax implications (Audio)
BM2. Implement the appropriate aircraft ownership, tax considerations and operational structure.
BM2d. Recognize risk management considerations (Audio)
BM2. Implement the appropriate aircraft ownership, tax considerations and operational structure.
BM2e. Identify components necessary to develop and implement corporate policies and strategies (Audio)
BM2. Implement the appropriate aircraft ownership, tax considerations and operational structure.
BM2f. Describe the applicable aviation authority, tax and risk management considerations to company subject matter experts (Audio)
BM3. Create, implement and manage budgeting and financial processes.
BM3a. Recognize and apply generally accepted accounting principles (Audio)
BM3. Create, implement and manage budgeting and financial processes.
BM3b. Identify aviation department budget components including immediate and forecasted (Audio)
BM3. Create, implement and manage budgeting and financial processes.
BM3c. Create budget based on accounting principles, budget components and forecasted aircraft use (Audio)
BM3. Create, implement and manage budgeting and financial processes.
BM3d. Implement strategies to align the aviation department budget into the overall company budget and financial systems (Audio)
BM3. Create, implement and manage budgeting and financial processes.
BM3e. Utilize periodic financial and accounting reports to monitor budget progress (Audio)
BM3. Create, implement and manage budgeting and financial processes.
BM3f. Identify permitted cost allocation and recovery plans (Audio)
BM3. Create, implement and manage budgeting and financial processes.
BM3g. Determine applicable regulatory requirements (Audio)
BM3. Create, implement and manage budgeting and financial processes.
BM3h. Determine and apply internal and external controls and audits using expertise within department and company (Audio)
BM4. Manage aviation department in line with strategic and tactical goals.
BM4a. Identify necessary elements, resources and strategies for implementing aviation department goals (Audio)
BM4. Manage aviation department in line with strategic and tactical goals.
BM4b. Incorporate a series of tactical plans to achieve strategic goals (Audio)
BM4. Manage aviation department in line with strategic and tactical goals.
BM4c. Apply principles of benchmarking for goal and business plan achievement (Audio)
BM4. Manage aviation department in line with strategic and tactical goals.
BM4d. Compare department results to goals and benchmarking data (Audio)
BM4. Manage aviation department in line with strategic and tactical goals.
BM4e. Identify any required modifications to tactical plans (Audio)
BM5. Implement procedures using company policies to safeguard information and intellectual property of the company.
BM5a. Recognize necessity for maintaining a high degree of integrity and personal accountability (Audio)
BM5. Implement procedures using company policies to safeguard information and intellectual property of the company.
BM5b. Identify key elements and intent of confidentiality requirements (Audio)
BM5. Implement procedures using company policies to safeguard information and intellectual property of the company.
BM5c. Apply internal and external policies and procedures regarding safeguarding relevant information (Audio)
BM5. Implement procedures using company policies to safeguard information and intellectual property of the company.
BM5d. Identify legal requirements and protections governing intellectual property and proprietary information (Audio)
BM6. Employ methods to optimize overall aviation department asset utilization and efficiency.
BM6a. Identify principles of cost-benefit analysis (Audio)
BM6. Employ methods to optimize overall aviation department asset utilization and efficiency.
BM6b. Conduct travel analysis (Audio)
BM6. Employ methods to optimize overall aviation department asset utilization and efficiency.
BM6c. Measure, evaluate, and report on use of assets (Audio)
BM6. Employ methods to optimize overall aviation department asset utilization and efficiency.
BM6d. Identify principles in a comprehensive asset utilization audit (Audio)
BM6. Employ methods to optimize overall aviation department asset utilization and efficiency.
BM6e. Recognize benefits of utilizing applicable transaction and business resources (Audio)
BM6. Employ methods to optimize overall aviation department asset utilization and efficiency.
BM6f. Identify applicable contract terms, conditions, and clauses in support of vendor negotiation strategies (Audio)
BM7. Manage the aviation department in a sustainable responsible manner.
BM7a. Identify environmental impact and abatement (Audio)
BM7. Manage the aviation department in a sustainable responsible manner.
BM7b. Recognize importance of managing community relations (Audio)
BM7. Manage the aviation department in a sustainable responsible manner.
BM7c. Identify the value of engagement with local/regional aviation groups and airport authorities (Audio)
BM8. Identify, develop and describe steps to implement an organizational risk management strategy.
BM8a. Recognize basic risk management principles (Audio)
BM8. Identify, develop and describe steps to implement an organizational risk management strategy.
BM8b. Identify and categorize specific risks potentially facing an organization with respect to the aviation function (Audio)
BM8. Identify, develop and describe steps to implement an organizational risk management strategy.
BM8c. Develop specific responses available to address each identified risk (Audio)
BM8. Identify, develop and describe steps to implement an organizational risk management strategy.
BM8d. Determine organization’s existing risk management structure and communicate aviation risks and responses (Audio)
OPS1. Develop and manage a set of Standard Operating Procedure (SOP) documents.
OPS1a. Identify applicable topics and sources of information (Audio)
OPS1. Develop and manage a set of Standard Operating Procedure (SOP) documents.
OPS1b. Compose and implement applicable SOPs with stakeholder support (Audio)
OPS1. Develop and manage a set of Standard Operating Procedure (SOP) documents.
OPS1c. Review operational results for compliance with SOPs and identification of needed revisions (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2a. Manage practices to optimize aircraft and crew utilization (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2b. Prepare trip plan and related documents (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2c. Review and explain operational control designation for the leg(s) (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2d. Interpret and apply company policies for trip plan (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2e. Predict basic issues of passenger and customer satisfaction (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2f. Produce a trip confirmation for affected stakeholders (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2g. Employ flight scheduling resources to maintain trip, passenger, aircraft availability and crew records (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2h. Recognize pilot-in-command (PIC) authority to commence and conduct flight (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2i. Employ strategies to ensure the safe storage and handling of food and cabin service items in compliance with applicable regulations (Audio)
OPS2. Ensure that procedures are in place to plan and conduct safe and efficient flight.
OPS2j. Employ techniques to measure and promote service excellence (Audio)
OPS3. Develop, implement, and manage an effective record-keeping system.
OPS3a. Identify the information needed to report on applicable international and federal tax requirements (Audio)
OPS3. Develop, implement, and manage an effective record-keeping system.
OPS3b. Recognize applicable state and local tax implications (Audio)
OPS3. Develop, implement, and manage an effective record-keeping system.
OPS3c. Collect the information needed to meet record-keeping and reporting requirements (Audio)
OPS3. Develop, implement, and manage an effective record-keeping system.
OPS3d. Implement and manage record-keeping systems (Audio)
OPS3. Develop, implement, and manage an effective record-keeping system.
OPS3e. Evaluate the record-keeping system for intended results (Audio)
OPS4. Recognize the International Standard for Business Aircraft Operations (IS-BAO).
OPS4a. Determine benefit and applicability of IS-BAO to the aviation department (Audio)
OPS4. Recognize the International Standard for Business Aircraft Operations (IS-BAO).
OPS4b. Identify the registration process and levels (Audio)
OPS4. Recognize the International Standard for Business Aircraft Operations (IS-BAO).
OPS4c. Identify elements of the standard (Audio)
OPS4. Recognize the International Standard for Business Aircraft Operations (IS-BAO).
OPS4d. Prepare for initial and subsequent audits (Audio)
OPS5. Develop aviation emergency response plans (ERP).
OPS5a. Identify elements of an aviation ERP (Audio)
OPS5. Develop aviation emergency response plans (ERP).
OPS5b. Align corporate and department procedures (Audio)
OPS5. Develop aviation emergency response plans (ERP).
OPS5c. Identify strategies for developing and implementing ERP (Audio)
OPS5. Develop aviation emergency response plans (ERP).
OPS5d. Identify strategies to test and exercise ERP (Audio)
OPS5. Develop aviation emergency response plans (ERP).
OPS5e. Review and revise ERP (Audio)
OPS6. Develop and implement a Safety Management System (SMS).
OPS6a. Identify regulatory requirements related to SMS (Audio)
OPS6. Develop and implement a Safety Management System (SMS).
OPS6b. Formulate safety policy and objectives (Audio)
OPS6. Develop and implement a Safety Management System (SMS).
OPS6c. Practice safety risk management (Audio)
OPS6. Develop and implement a Safety Management System (SMS).
OPS6d. Evaluate safety assurance (Audio)
OPS6. Develop and implement a Safety Management System (SMS).
OPS6e. Practice safety promotion (Audio)
OPS6. Develop and implement a Safety Management System (SMS).
OPS6f. Evaluate developmental options (Audio)
OPS7. Recognize and operate within the National Airspace System (NAS) and international Flight Information Regions (FIR).
OPS7a. Recognize the structure of the NAS and Traffic Flow Management (TFM) principles (Audio)
OPS7. Recognize and operate within the National Airspace System (NAS) and international Flight Information Regions (FIR).
OPS7b. Apply strategies to effectively integrate with airspace constraints to minimize operational impact (Audio)
OPS7. Recognize and operate within the National Airspace System (NAS) and international Flight Information Regions (FIR).
OPS7c. Utilize appropriate principles and tools for operations in domestic and international airspace (Audio)
OPS8. Apply procedures to conduct operations in a secure manner.
OPS8a. Identify security procedures for operations at the home base and transient locations (Audio)
OPS8. Apply procedures to conduct operations in a secure manner.
OPS8b. Evaluate and apply security procedures (Audio)
OPS8. Apply procedures to conduct operations in a secure manner.
OPS8c. Recognize and integrate corporate risk management and security procedures (Audio)
OPS8. Apply procedures to conduct operations in a secure manner.
OPS8d. Recognize international security issues related to equipment, vendors and personnel (Audio)
OPS8. Apply procedures to conduct operations in a secure manner.
OPS8e. Identify applicable regulatory security programs (Audio)
OPS8. Apply procedures to conduct operations in a secure manner.
OPS8f. Identify secure communication techniques (Audio)
OPS9. Recognize resource management principles and techniques.
OPS9a. Identify principles of resource management techniques (Audio)
OPS9. Recognize resource management principles and techniques.
OPS9b. Recognize similarities and differences among CRM, DRM and MRM (Audio)
OPS9. Recognize resource management principles and techniques.
OPS9c. Develop policies and procedures which utilize available human, technical and communication resources safely and effectively (Audio)
OPS9. Recognize resource management principles and techniques.
OPS9d. How to promote and maintain a culture of safety in the organization through specific individual actions (Audio)
OPS9. Recognize resource management principles and techniques.
OPS9e. How to reinforce an organizational philosophy toward error-free performance (Audio)
AF1. Implement a system of Standard Operating Procedures (SOPs) for aviation department facilities and maintenance operations.
AF1a. Identify principles of an aviation department maintenance manual (Audio)
AF1. Implement a system of Standard Operating Procedures (SOPs) for aviation department facilities and maintenance operations.
AF1b. Identify, develop and communicate key elements of relevant SOPs (Audio)
AF1. Implement a system of Standard Operating Procedures (SOPs) for aviation department facilities and maintenance operations.
AF1c. Identify hazards, associated risks and mitigation techniques (Audio)
AF1. Implement a system of Standard Operating Procedures (SOPs) for aviation department facilities and maintenance operations.
AF1d. Audit internal procedures for relevance and compliance (Audio)
AF2. Maintain aircraft and components in accordance with manufacturer's specifications and pertinent regulations.
AF2a. Identify applicable regulatory requirements and documents (Audio)
AF2. Maintain aircraft and components in accordance with manufacturer's specifications and pertinent regulations.
AF2b. Determine appropriate airworthiness program (Audio)
AF2. Maintain aircraft and components in accordance with manufacturer's specifications and pertinent regulations.
AF2c. Identify methods to comply with manufacturer's specifications and standard practices (Audio)
AF2. Maintain aircraft and components in accordance with manufacturer's specifications and pertinent regulations.
AF2d. Manage contract aircraft/engine maintenance and parts programs (Audio)
AF2. Maintain aircraft and components in accordance with manufacturer's specifications and pertinent regulations.
AF2e. Recognize the importance of evaluating, selecting and incorporating pertinent technical data (Audio)
AF2. Maintain aircraft and components in accordance with manufacturer's specifications and pertinent regulations.
AF2f. Identify components and importance of a tool control program (Audio)
AF3. Ensure facility emergency preparedness for effective service and responsiveness in an emergency.
AF3a. Identify and develop key elements of facility emergency preparedness plan and equipment (Audio)
AF3. Ensure facility emergency preparedness for effective service and responsiveness in an emergency.
AF3b. Identify and communicate hazards, associated risks and appropriate responses (Audio)
AF3. Ensure facility emergency preparedness for effective service and responsiveness in an emergency.
AF3c. Identify strategies to test and exercise the plan (Audio)
AF3. Ensure facility emergency preparedness for effective service and responsiveness in an emergency.
AF3d. Recognize relevant regulations and guidelines for tracking and maintaining emergency equipment (Audio)
AF4. Manage cabin information systems and passenger service items to ensure reliability, comfort and effective service.
AF4a. Identify characteristics and expectations of the end users (Audio)
AF4. Manage cabin information systems and passenger service items to ensure reliability, comfort and effective service.
AF4b. Identify relevant regulations, security protocols and guidelines (Audio)
AF4. Manage cabin information systems and passenger service items to ensure reliability, comfort and effective service.
AF4c. Identify and train the operational capabilities of the equipment and aircraft limitations (Audio)
AF4. Manage cabin information systems and passenger service items to ensure reliability, comfort and effective service.
AF4d. Explain the capabilities of available communication and information systems and cabin service components (Audio)
BONUS - Interview with Mr. Jason Rigby, Satcom Direct (35:10)
AF5. Maintain availability of spares and supplies.
AF5a. Determine appropriate maintenance inventory levels and control procedures (Audio)
AF5. Maintain availability of spares and supplies.
AF5b. Identify procurement resources (Audio)
AF5. Maintain availability of spares and supplies.
AF5c. Maintain applicable aircraft maintenance documents, specifications and records (Audio)
AF5. Maintain availability of spares and supplies.
AF5d. Select appropriate methods and carriers for shipping, receiving, and storage of materials within regulations and guidelines (Audio)
AF6. Apply procedures to provide a secure facility for passengers, employees and assets.
AF6a. Identify key elements of facility security (Audio)
AF6. Apply procedures to provide a secure facility for passengers, employees and assets.
AF6b. Analyze and communicate hazards, associated risks and appropriate mitigation techniques (Audio)
AF6. Apply procedures to provide a secure facility for passengers, employees and assets.
AF6c. Identify strategies for training the facility security procedures (Audio)
AF6. Apply procedures to provide a secure facility for passengers, employees and assets.
AF6d. Manage facility security in accordance with established procedures (Audio)
CAM Practice Exam
CAM Practice Exam
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HR3c. Recognize interview and selection techniques, processes and restrictions (Audio)
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